Delivery & tracking
Once payment is successfully made, DRESS MOOD Clothing will process your order within 24 hours. Item will be delivered to your doorstep within the next 1-3 working days(WM) / 3-7 working days(EM) for Ready Stock; or 7-10 working days(WM) / 10-14 working days(EM) for Pre-Order, depending on the courier service. DRESS MOOD Clothing reserves the right to engage with the courier service of our choice.
Once your item is in the process of being picked up, you will receive a notification through email containing your order summary and courier tracking number. If you receive the notification email after 2pm, your parcel is likely to be scheduled for pick up on the next working day, therefore your tracking number may only be traceable after 10pm on the next working day.
Kindly track and locate your parcel with the courier service. DRESS MOOD Clothing is not responsible for any unclaimed parcels and any additional costs for re-delivery will be borne by the customer.
If you are unable to track your parcel within the next 3-5 working days after receiving your notification email, kindly contact DRESS MOOD Clothing customer care at firstname.lastname@example.org
Due to popular demand, most of our sold out items are available to restock or back order. Buyers who have purchased restock item alongside a ready stock item will receive the stock item first. All delivery lead time for backorder items are subject to production capacity and availability. Kindly refer to each products individual page for estimated delivery on restock item or contact DRESS MOOD Clothing customer care for restock item delivery advice. Do not place order on restock item if buyer is expecting an urgent delivery of item.
Shipping FeeOur shipping fee is as follows:-
Local Shipping: Pgeon & Nationwide Express are our preferred courier service. All shippings are waived for any 2 items ordered within the country of Malaysia.
International Shipping:If other services than Pgeon/NationwideExpress are requested, extra charges would be applied accordingly.